Service Detail

Keep your applications healthy after go-live

Launching an application is only step one. It must be monitored, patched, and improved continuously. Our support & maintenance service is designed for businesses that don’t want to maintain a full in-house team, but still want predictable SLAs and quality.

What we do

- Incident and bug fixing
- Security patching and dependency updates
- Performance and DB tuning
- Minor feature enhancements
- Uptime and log monitoring
- Release notes and change management

How we work

We set up monitoring (server + app), define escalation paths, and agree on response / resolution SLAs. Tickets can come from your helpdesk (Freshdesk, Zoho, Jira) or our console. Monthly reports give you visibility into stability, issues, and improvements.

Why it matters

Without maintenance, apps accumulate security risks and performance issues. With a support contract, you get predictable cost and reliable uptime.

Get a support plan